Terms and Conditions

Panda Press cares a great deal about the quality and service that you receive from our vendors. For your peace of mind, each of our vendors is pre-vetted and approved prior to being able to sell their goods via Panda Press.

By purchasing on Panda Press, you are buying directly from the vendor. Panda Press only provides the platform for vendors to sell and is not responsible for the purchase you have made from the vendor. Each vendor has their own terms and conditions on their storefront and their own delivery times and methods. Any questions on products, praise or complaints should be directed directly to the vendor via the Panda Press website messaging service.

Should you not be 100% satisfied with the quality or service received from any of our vendors, please contact us. Through a process of arbitration, Panda Press reserves the right to decide whether to remove the Vendor from the Panda Press marketplace. It is important that all communications between vendor and customer happen via the Panda Press built in messaging tool (which can be accessed via the Vendors store or product page). Panda Press will only review communication that has occurred via the Panda Press website in arbitration situations.

Vendors that do not comply with our service and quality standards will be removed from Panda Press.